Terms & Conditions

Rental Policy:
Reliable Rent--Car Jordan will provide full rental and maintenance contracts, insurance coverage and 24-hour roadside assistance.

Additional driver

Additional driver is a free of charge but it's subject to fulfillment of Reliable conditions.


In the event of an accident, or when the car gets damaged when in a stationary position, the renter should not move the car and should inform the police and get the police report and inform Reliable company. Failing to produce the report, the renter will be liable for all the cost incurred as a result of damage and injury, for more details, please read the rental contract agreement.

Corporate Account

Credit facility is available to local companies. Special rates are available for long lease contracts. The details will be provided upon request.

Chauffeur Service

Chauffeurs are available at JOD 25/- for 8 hours and JOD 3/- for each extra hour. Reliable Chauffeurs are also available on Fridays and other Public Holiday on additional surcharges to cover their food and accommodation.

Driver's Age

All drivers must be at least 21 years old .



Driving license

Any valid Driving License is accepted, National or International Valid driving license is accepted.

Delivery & Collection

Reliable provide delivery and collection of vehicles 24 hours 7 days a week.

Geographical Limits

All cars should be driven within the limits of the Hashemite Kingdom of Jordan.



Reliable vehicles are comprehensively insured which includes third-party liability limited for property damage and in respect of death or body injury in accordance with the law of Jordan. The renter is responsible for the first JOD 500/- of each and every accident. This responsibility can be Waiver if the renter has purchased / accepted Collision Damage Waiver (CDW) at the time of rental. See bellow: Reliable Rent-A-Car in Jordan provides Fully Comprehensive Insurance.


  1. Third Party Insurance is included as well.
  2. No mandatory insurance.
  3. In case of an accident, the renter shall inform Reliable Rent-A-Car immediately as follows:
    • Informing the nearest police precinct, Tel ( 911 ).
    • The renter shall pay the minimum excess amount in case of light accident as bellow:

      http://www.gulfch.com/Images/sub.gif   500 JOD

    • The renter shall pay the full excess amount in case of full damage all of the vehicle as bellow:

      http://www.gulfch.com/Images/sub.gif   2000 JOD

  4. Renter shall pay full amount rental fee upon delivering the car back to Reliable Rent-A-Car.
  5. The renter should obtain a relevant police report in default of which any C.D.W would be void.
  6. The renter enjoys no rights to get the car repaired, in case of damage, without the prior written consent of the hirer.


This type of insurance is optional which removes the excess completely (Zero Deductible). It relieves the renter responsibility in case of accident even if it's the renter's fault. This type of Insurance varies from car to another as bellow:

  1. 10 JOD per day


Terms of payment

An estimated cost of the rental and insurance charges are paid in advance in addition to a refundable deposit through all major credit cards. The cost of petrol and refueling will be charged to the renter.

Minimum rental period is 48 hours. However, after a grace period of 6 hours an additional day/one day rent is applicable. Rates are quoted in Jordanian Dinars and subject to change without any prior notice.

Suggestions / Remarks


Our Services:

24/7 Road Assistance

our professional team are ready to help you whenever you need where ever you are.



Fuel Option

Ease your travel plans and no need to alleviate the burden of filling your car after rental.
Reliable rents you a transport with full fuel tank, and we will charge you the difference when you back the car.

Smart Products

- GPS Navigation

- Child Safety Seats

Long Term Rental

Our Long term leasing program was developed to meet our customers’ demands.
The longer you rent the more you save.

Meet And Greet

Whether its departure or arrival, Reliable guarantees that you're always on time. We transport you with comfort and style.


Chauffeur Drive Service

With our bilingual, uniformed Chauffeurs we can provide chauffeur drive service for individual transfers or special occasions with economy to luxury vehicles
Go where you want, when you want, and leave the driving to us.
We can pick you up and drive you wherever you want to go.

Rental and Lease

our wide selection of vehicles will meet your business or personal needs.
Check with our team the best offer for you.

Touring Jordan

Our knowledgeable-English speaking drivers will escort you to the desired historical and archeological sites in Jordan.
Plan your visit with us and we will do it.